Our clients’ own words about the service they received while working with The Dennis Team.
Lately we worked with Dennis to sell our house. We are happy to share our story with larger audiences.Our case is unique for two reasons: 1) before working with Dennis, we used a "sale-by-owner" model through a commission-free real estate network, 2) we have to work partially remotely with him. However. Dennis turns these things to a successful sale, and takes approximately only 20 days to have our house sold. Our story should be interesting one 🙂The "sale-by-owner" model could be considered as a "not-success" to us: listing on the market for more then 120 days without results, and almost passed the best season in the year to sell a house. At the meanwhile I am in west coast, and my wife in Waterloo. This definitely increases the difficulties of the sale from many aspects.The first meeting with Dennis was through "FaceTime", it was more than one-hour long, and it turned out to be a pleasant experience. His professional expertise/experience earn our trusts in Day 1. The amazing team behind distance and time difference are not a problem in our case; all the communications and latest updates/information can be done through a variety of channels as FaceTime, emails or phone calls, and in a timely fashion. Dennis also plays a key role in defensing the best value of our house in the negotiation stage.It was a great experience working with Dennis; we would highly recommend him to anyone looking for realtor. If anyone wants more details, ask Dennis for our contact information, we would be happy to go into more details.Hanxing & Hui
Dear Dennis ! We want to thank you wholeheartedly for all your impressive work. We are very happy you were both our selling and buying agents, it was a great luck for us, we recommend you to all our friends and acquaintances !When we decided to change the house, we were ver frustrated and even scared of process; especially selling our house. But you made it a breeze ! ... Our home sold in 6 days for the price higher then we expected that was absolutely amazing ! We interviewed several agents but you were the one who LISTENED to us, our needs, and from the very beginning we felt we could trust you which is very important.Looking for a new house for us was also not as easy as it might have seemed to us in the beginning, perhaps we appeared to be picky clients... we want to specially thank you for your patience! Besides, your advices were invaluable, not to mention that bargained the house for us for a very good price !We hope to stay in our house for a while because we like it, but if we have to sell it - you will be our agent again !We wish you success in your busness and thank you again!Nadya, Slava and Aaron
We listed our home twice with Dennis, the first time we changed our minds shortly into selling, Dennis was great! He let us remove our listing and wished us well. He told us when we were ready to feel free to call - And we did! our experience was different then the usual, we had already bought a house in a different city and really needed to sell ours. He was patience and ALWAYS understanding especially with my husbands very negative feelings. Dennis always kept the faith, told us stories he experienced personally and professional with similar circumstances. He always made us feel important and never had a moment of fear as my husband did. We were coming down to the end and we still hadn't sold. " another week " Dennis would say. And although he had to say it twice- HE WAS RIGHT!I am happy we sold our home and happy to move buy I am sad if I need to sell again I'll need to find another realtor in my new city. Dennis was always a phone call or a text away! We couldn't have done it without him! I would recommend Dennis to anyone!Jennifer & David Riehl
Considering some less-than-positive we've had over the years with real estate agents, working with Dennis was refreshing experience!We've bought and sold many homes, and have worked with many different agents in the past. But until now, we had never worked with anyone who was able to earn trust and respect so quickly.Dennis was approachable, honest, and committed to selling our home for top value. We had initially tried selling our home privately-and even though we weren't successful, still, we were skeptical about entrusting the sale of our home with an agent. Dennis was amazing to work with from Day 1, and he sold our home so quickly. We were particularly impressed with his advice when it came to price negotiations. When we were down to the final negotiations, he encouraged us to hold out for extra $2,000 on the final selling price. That's money we would have missed out on, were it not for his expertise and guidance.He was also successful in helping us find a home that we are extremely happy with. He took our needs and wants very seriously, and tailored he recommendations and suggestions to us-no cookie-cutter solutions.Dennis exceeded our expectations in every way, and we would highly recommend him to anyone looking to sell or buy a home.Ryan Jacobs & Tracy Klasen-Jacobs
Dear DennisWe would like to thank you for your outstanding service and commitment in the sale of my parent's home.Your in-depth knowledge of the real estate market within the region where their house is located was evident during the initial interview. Your straight forward talk approach outlining the services that you and your team were bringing to the table along with your professional demeanor was the deciding factor in choosing you over your competition.Your recommendations from the listing value to what should be changed or addressed prior to the actual listing in the MLS were invaluable and obviously on the mark considering the result achieved within seven days of listing. The awards that you have received in recent years are well deserved and a testament to your ethics, service and sales results.I would highly recommend your services to anyone who needs to sell property in the region(s) that you operate in. It has been a pleasure to do business with such a professional and look forward to working together again should the need arise in the future.Bernhard, Manfred & Hilde Platz
We had the pleasure of working with Dennis for our first home, who came highly recommended by a coworker. Sure enough, Dennis did not disappoint. From the cost of doing remodels/upgrade to different options on how to fill a pool, Dennis was extremely knowledgeable in his profession. He was able to walk into a house and know exactly if a floor was professionally done, or if a basement was a Do-It-Yourself project. This knowledge became very valuable for first time home buyers who wanted nothing but the best at a reasonable price.Dennis also comes with a huge network of individuals who made our home buying very seamless. He set us up with a lawyer, home inspector, as well as other Real Estate agents on his team if he was unable to meet us for a house viewing that day. We felt very comfortable knowing that Dennis was able to take care of everything.The absolute true proof of Dennis' integrity came after we had purchased our house. 3 months after moving in, we experienced a plumbing leak in our bathroom. Dennis not only found us a good plumber to fix the issue, he ended up paying for the repair parts as well! He also knew that we had no idea how to use/maintain our hot tub, so he hired a hot tube professional to guide us through it. I would recommend Dennis to anyone looking for a special "safety net" after purchasing a home.Personally, I found Dennis' honesty to be the real distinguishing factor from other sales people. We were adamant on finding a house in a very specific are and we were very picky about the layout of the house. He never once pushed us into making a purchase. If a house we were interested in wasn't worth the asking price, he would be upfront about it. He would point out defects in a house such as bad floors, and he would let us know when to expect to have repairs done for the roof and driveway.I would recommend Dennis to anyone who is looking for a great home buying experience and want to take the frustration and worry out of purchasing a new home.Enoch Li & Sany Tan